Once you have purchased an image, you will receive an email that contains a direct link to the file. Simply click the link and the image will begin downloading.
Alternatively, you will find a link to the image under "My Accounts > Files". Simply click on the file link and the image will download in the same way that you would download any other file. If you can't find it once it has downloaded, check your browser's "Downloads" directory.
You can download the file up to 3 times, so if your computer crashes and you lose all your files you can download from this site again at no extra cost.
If you *still* can't download the file, send an email to email@example.com with the relevant details, i.e. your username and the image you purchased but can't download/find.